These are extra minutes you get when you purchase from this website directly, instead of through another method. Direct purchases cost us less to process, and we pass that difference to you as more minutes instead of keeping it.
Speaking time. The app always shows your balance before you commit.
Never. Your balance stays on your account until you use it.
Unused minutes equivalent to the pack(s) you purchased, yes, within 14 days, no questions asked. Details in the Refund Policy.
Yes. Packs bought on Steam and packs bought here go towards the same balance.